Shipping & Returns Policy
J’Aubré Privé — Luxury In Every Size
Last Updated: October 8, 2026
At J’Aubré Privé, we take pride in providing a luxurious fragrance shopping experience. Please review our shipping and return policies before placing an order.
Shipping Information
Order Processing
All orders are carefully prepared and packaged before shipment. Processing times and estimated delivery dates will be communicated at checkout or in your order confirmation.
Shipping Rates
Standard Shipping: $5.99 per order
Free Standard Shipping: Orders of $75 or more
Free shipping applies to qualifying merchandise subtotals after discounts and before shipping and taxes.
Shipping Destinations
We currently ship to eligible addresses within the United States, subject to carrier restrictions.
Fragrance Shipping Restrictions
Alcohol-based fragrances are subject to transportation regulations and may require ground shipping. Expedited or air shipping may not be available.
Order Tracking
When tracking is available, shipping confirmation and tracking information will be sent to the email address provided at checkout.
Returns & Exchanges
14-Day Return Policy
At J’Aubré Privé, customer satisfaction is important to us. We accept eligible returns within 14 calendar days of delivery.
To qualify for a return, items must be:
Unopened and unused.
In their original packaging, with seals intact where applicable.
In the same condition in which they were received.
This policy applies to eligible 5 mL decants, 10 mL decants, and full-size fragrance bottles.
Non-Returnable Items
For hygiene and product-integrity reasons, opened, sprayed, used, or altered fragrances generally cannot be returned, except where required by law or where an item is defective or incorrect.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly at jaubreprive@gmail.com with your order number, a description of the issue, and photographs if available.
We will review the issue and provide an appropriate resolution, which may include a replacement or refund.
How to Request a Return
To request a return, email jaubreprive@gmail.com within 14 calendar days of delivery.
Please include:
Your order number.
The fragrance you wish to return.
The reason for your return.
Please wait for return instructions before shipping any merchandise. All fragrance returns must comply with applicable carrier shipping regulations.
Return Shipping Costs
Customers are responsible for return shipping costs on eligible change-of-mind returns. If an item is damaged, defective, or incorrect, J’Aubré Privé will arrange an appropriate resolution at no additional shipping cost to the customer.
Refunds
Once an eligible return has been received and inspected, approved refunds will be issued to the original payment method.
Original shipping charges are generally nonrefundable for change-of-mind returns. Refund processing times may vary depending on your financial institution.
This policy does not limit any rights or remedies provided under applicable law.
Contact Us
For questions about shipping, returns, or your order, please contact:
J’Aubré Privé
Email: jaubreprive@gmail.com
Website: www.jaubreprive.com
Luxury In Every Size.